USB Lock Tuner FAQ

USB Lock Tuner Frequently Asked Questions and Answers

• What if the software informed me the wrong password?
• First of all, you should make sure that the encryption password is correct. If you forgot the password, you cannot unlock and decrypt the USB drive any more. So, please keep your password in mind all the time. Then, if you are pretty sure it is the right password, there could be problems with the USB drive. You should check whether the USB drive is damaged or destroyed.
• Can I unlock the encrypted USB drive on another computer?
• Yes, you can unlock the password protected USB drive on another Windows computer if there is Cocosenor USB Lock Tuner. If the Windows computer does not install Cocosenor USB Lock Tuner, you cannot access the locked data on your USB.
• For the encrypted USB, is it possible to open the USB drive and store data on it?
• Yes, no matter it is on your computer or other Windows computer, you can access the public area of the USB to store data.
• Does the software help to encrypt my Samsung external hard drive?
• Yes, you can use Cocosenor USB Lock Tuner to encrypt the external hard drive which is connected to the computer via USB cable. Besides, it supports almost all brands of external hard drives and USB drives.
• How long does it take to encrypt my USB drive?
• Cocosenor USB Lock Tuner can help to password protect your USB drive within minutes. It is easy to do that without complicated operations.
• How to open the secure area in the encrypted USB drive?
• If you want to reach the secured area on the USB, you need to unlock the USB drive on your computer. Just go to open the software and select the USB drive. After that, click the Unlock tab and enter the correct password. In minutes, you can access the secure area on the USB and then copy, delete or modify all files there.