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Samsung Fingerprint Sensor is not Responding? 4 Methods to Fix it!
The fingerprint sensor could easily unlock the phone in a second, especially when you forgot the passcode/PIN/pattern, it could help a lot. But what to do if Samsung fingerprint sensor abruptly stop working?
If you’re having trouble with Samsung fingerprint sensor, there are numbers of solutions for you in this article.
- 4 Methods to fix 'Samsung Fingerprint Sensor not Working'
- Method 1: Remove fingerprint lock screen from the Samsung phone
- Method 2: Turn off the fingerprint scanner on Samsung phone
- Method 3: Clear cache partition on the Samsung phone recovery mode
- Method 4: Utilize Android repair tool to fix Samsung fingerprint sensor
Method 1: Remove fingerprint lock screen from the Samsung phone
Generally, right before registering fingerprint to unlock the Samsung phone, you’ll be asked to set a PIN or pattern lock if there isn’t any on the Samsung device so that you can unlock it with PIN/pattern/password or fingerprint.
If you remember the Samsung PIN/pattern/password you set before, then you can unlock the screen lock on Samsung phone with PIN/pattern and remove your invalid fingerprint off.
1. Open Settings.
2. Go to Biometrics and Security section and select Fingerprints.
3. Enter PIN/pattern/password.
4. Tap the registered fingerprint, then, tap Remove.
5. Tap Remove again to confirm.
And then try to register a fingerprint again.
If you couldn’t remember the PIN/pattern/password, then you can try to use an Android screen lock remover to remove lock screen on Samsung phones. Cocosenor Android Password Tuner could meet your need. Android Password Tuner is a professional Android screen lock eraser.
Step 1: Download, install and launch Android Password Tuner.
Step 2: Choose Unlock Screen Lock.
Step 3: Read warnings and click Start.
Nevertheless, Android Password Tuner can remove lock screen on Android phone with ease, it will erase all data on the phone.
Step 4: Confirm device information.
Choose brand of the Android device. In this case, select Samsung brand and click Start to launch downloading data package.
And then, the software sets on removing itself.
Method 2: Turn off the fingerprint scanner on Samsung phone
1. Swipe down from the top of your screen and tap Settings.
2. Tap Biometrics and Security.
3. Tap Fingerprints.
4. Enter your PIN, pattern or password.
5. Tap Fingerprint unlock to switch it off.
Method 3: Clear cache partition on the Samsung phone recovery mode
You can also try to clear cache on the Samsung phone to fix fingerprint sensor not working problem. Simply clearing cache partition will just delete temporary data on the phone and your other information is secure.
Step 1: Get the device into recovery mode.
For Samsung phone with Home button, how to enter recovery mode:
1. Press and hold Volume Down and Power keys at the same time for about 7 to 10 seconds.
2. When feeling little vibration, press and hold the Volume Up + Home + Power key combination.
3. Release all buttons when the Samsung logo screen appears.
For Samsung phone without Home button, how to enter recovery mode:
1. Press and hold Volume Down and Power keys at the same time for about 7 to 10 seconds.
2. When feeling little vibration, press and hold the Volume Up + Bixby + Power key combination.
3. Release all buttons when the Samsung logo screen appears.
Step 2: Highlight Wipe cache partition and press Enter to confirm.
Use Volume Up/Down buttons to highlight Wipe cache partition.
Press Enter to launch clearing.
After the Samsung device successfully reboot, check if the fingerprint sensor functions normally.
Method 4: Utilize Android repair tool to fix Samsung fingerprint sensor
It could be firmware crash that leads to Samsung fingerprint sensor not working. Then you can try to utilize a third-party software to fix it. Cocosenor Android Repair Tuner is a powerful software to solve most Android system problems, such as Samsung phone stuck on recovery screen, Samsung phone stuck in download mode and Ssamsung phone won’t even boot normally.
Now, let’s see how to use Android Repair Tuner to solve this problem.
Step 1: Download, install and launch Cocosenor Android Repair Tuner.
Step 2: Click Start.
Step 3: Enter device information.
Click Tip to see how to get the device model and region of the Samsung phone.
Click Path to specify path for downloading and decompression.
Click Download.
Step 4: Start repairing.
Follow the on-screen instruction to get your phone into download mode. And then click Start.
