Articles Computer How to Fix Cannot Open PNG Files on Windows 10/11

Can’t Open PNG Files? How to Fix the Error

Updated: By Selena Hernandez

Fix Can’t Open PNG Files

PNG is a lossless data compression format widely used in web graphics. If you download an image from the Internet, it may be saved as a PNG file. But some Windows users say they can’t open the PNG files, so what happens to the image and how to fix the issue? Maybe you have outdated Windows Photo Viewer, a corrupted PNG file, etc. Now let’s use the ways below to fix the “can’t open PNG files” issue.

Contents:
Method 1: Repair or Reset Your Windows Photo Viewer
Method 2: Fix Corrupt Files with an Image Recovery Tool
Method 3: Check Weather Photo Encryption Is Turned On
Method 4: Convert the PNG File to Another Image Format

Method 1: Repair or Reset Your Windows Photo Viewer

You can open an PNG image with the Windows Photo Viewer, Microsoft Paint and Adobe Photoshop. If the Can’t open PNG files error appears on the Windows device, try to repair the default photo checker by updating or resetting it.

Step 1: Press the Win + I keys to open Settings. Choose Apps > Apps & features.

Step 2: Find and choose the default image viewer such as Windows Photo Viewer or Photos. After that, click Advanced options. Then tap on Repair or Reset.

Choose Advanced options

Method 2: Fix Corrupt Files with an Image Recovery Tool

It is highly recommended for you to use the professional PNG file repair tool Cocosenor File Repair Tuner if the file is severely damaged and hard to restore. In addition, it can also fix corrupt office files, video and audio.

Step 1: Download and install the repair software on your computer. After that, launch it and choose Photo Repair.

Step 2: Click on Add Picture. Then find and add all the corrupted images.

Click Add Picture

Step 3: Hit the Repair button after adding files.

Click Repair

Step 4: Click Save once the images are repaired successfully. You can also choose to preview the repaired files before saving. If the standard mode can’t fix the issue, try to use Advanced Repair.

Choose Save or Preview

Step 5: Add a sample file from the same location. After that, click Next > OK. And then Save the files.

Add a sample file

Method 3: Check Weather Photo Encryption Is Turned On

Once the PNG image is encrypted by others, there is no way to access it unless you use the encryption key or change the file settings to decrypt the picture file.

Step 1: Right-click the PNG file and then choose Properties.

Step 2: Under the General tab, tap on Advanced. After that, unselect Encrypt contents to secure data. Then click OK.

Unselect Encrypt contents to secure data

Method 4: Convert the PNG File to Another Image Format

Maybe the default photo program doesn’t support the PNG format, so replace with another compatible photo viewer when encountering “cannot open PNG files.” Alternatively, convert to another format via online file converter.

Step 1: Right-click the image and choose Open with.

Step 2: Select an image checker. If there is no app you want to use, continue to click Choose another app.

Choose Open with

Step 3: Choose the photo program and tick Always use this app to open .PNG files.

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