How to Solve Error Code 0xc00d36c4 when Playing a Video File
Sometimes the MP4 Video can’t be played on a Windows computer because you may encounter the video error code 0xc00d36c4. There are a variety of reasons for the error occurrence, including codec problems, file corruption, or incorrect media player configurations. To fix the issue, some solutions are outlined in this tutorial, enabling you to watch the videos without hassle.
- Contents:
- Way 1: Open the Video with Another Media Player
- Way 2: Fix the Error Code with a Video Repair Tool
- Way 3: Check and Change the Video File Extension
- Way 4: Download and Install the Missing Video Codecs
- Way 5: Update or Uninstall USB Controllers or Drivers
Way 1: Open the Video with Another Media Player
Sometimes, the 0xc00d36c4 issue arises from the default media player you’re using. Windows Media Player, for instance, may not support certain codecs that are required to play the video. So, try to open the problematic video with VLC Media Player, which supports almost all video file formats.
Step 1: Download VLC Media Player on your computer.
Step 2: After installing the software, right-click the video file and choose Open with. Then select VLC Media Player.
Way 2: Fix the Error Code with a Video Repair Tool
If the video file itself is corrupted, you might see error 0xc00d36c4 when trying to open it. In such cases, using Cocosenor File Repair Tuner can help you repair the video.
Step 1: Download and install the file repair software on a PC. Next, open the app and choose Video Repair.
Step 2: Click Add Video. Then find and add all damaged video files.
Step 3: Tap on the Repair button.
Step 4: After repaired successfully, hit OK and then Save.
Step 5: If the repair failed, choose Advanced Repair. After that, add a sample video file that is not corrupted. Then click Next and choose a repair mode.
Way 3: Check and Change the Video File Extension
If the video file format is incorrect or not compatible with the media player, you need to rename the file extension and then convert it to a supported format.
Step 1: Find the video file and then tap on View in the top menu. Then tick File name extensions.
Step 2: Rename the video file extension if it is not .mp4.
Way 4: Download and Install the Missing Video Codecs
To play specific video files as normal, your system must have the necessary codecs, which are software components required to encode or decode video files. If the codecs are missing or outdated, the error code 0xc00d36c4 may occur.
Step 1: When some codecs are missing, download K-Lite Code Pack.
Step 2: Once the tool is installed, you can get all video codecs that can help you fix the error code issue.
Way 5: Update or Uninstall USB Controllers or Drivers
When trying to play videos from an external hard drive, the video not playing issue may be related to outdated or malfunctioning USB drivers. So, uninstall the driver to fix it.
Step 1: Right-click the Start menu and then choose Device Manager.
Step 2: Double-click Universal Serial Bus controllers > Right-click each USB device. Choose Uninstall device.
Step 3: Restart the computer and the system will automatically reinstall USB controllers.
